Jong-Hyeong Kim博士现任海南大学-亚利桑那州立大学国际学院（Hainan University–Arizona State University Joint International College）研究生项目旅游管理专业美方负责人，同时担任亚利桑那州立大学社区资源与发展学院Community Resources and Development副教授。他在研究、学术方面成就斐然，对教学和服务均有突出贡献。在加入亚利桑那州立大学之前，Kim博士曾在加拿大、台湾、中国大陆及澳大利亚的多所大学工作，并多次获得卓越教学奖。Kim博士的研究兴趣集中于消费者行为，特别侧重于难忘体验。作为其研究项目的一部分，他已在顶级同行评审期刊上发表超过65篇论文。鉴于其研究的重要性，Kim博士在其学术生涯中获得了众多荣誉。例如，2025年，根据斯坦福大学研究人员的一项全球研究，他被认定为全球体育、休闲与旅游领域的高被引学者（排名第34位）。此外，《旅游论坛》将其列为在中国（含香港、澳门、台湾）SSCI出版物最多的研究者之一（排名第33位）。同时，Kim博士还多次在国际会议上获得最佳论文奖。
Dr. Jong-Hyeong Kim is Associate Director and Associate Professor in the School of Community Resources and Development at Arizona State University, HAIC. He has a strong record of research and scholarship with significant contributions to both instruction and service. Prior to joining Arizona State University, Dr. Kim worked at universities in Canada, Taiwan and mainland China, and Australia and received multiple teaching excellence awards. Dr. Kim’s research interests have been in consumer behavior, with special emphasis on memorable experiences. As a part of his research program, Dr. Kim has published more than 65 papers in top-tier refereed journals. In recognition of the importance of his research, Dr. Kim has received numerous accolades during the course of his academic career. For example, in 2025, he was recognized as a highly cited scholar (ranked 34th) in Sport, Leisure, and Tourism globally based on a study conducted by Stanford University researchers. Moreover, Tourism Tribute listed him as one of the researchers with most SSCI publications (ranked 33rd) in China (incl. Hong Kong, Macau, and Taiwan). In addition, Dr. Kim received best paper awards multiple times at international conferences.
谷歌学术链接Google Scholar link: https://scholar.google.com/citations?user=p9oGXWkAAAAJ&hl=en
部分发表成果Selective Publications
1. Kim, J. H. (2022). Destination attributes affecting negative memory: Scale development and validation. Journal of Travel Research, 61(2), 331-345. https://doi.org/10.1177/0047287520977725
摘要：先前的研究已经探讨了负面情绪体验对消费者行为的重要性。然而，现有的难忘旅游体验文献主要专注于讨论积极的难忘体验。为弥补这一空白并支持目的地管理者，本研究开发了一个量表，用以概念化与负面难忘旅游体验相关的目的地属性。本研究采用多种研究方法，识别出一个影响负面难忘旅游体验的六维结构。多组数据支持了该量表的维度结构，并证实了其信度、构念效度、区分效度和预测效度。本文详细讨论了本研究的理论和实践意义。
Abstract: Previous researcher has discussed the significance of negative emotional experiences on consumer behavior. However, the extant memorable tourism experiences literature is preoccupied with discussing positive memorable experiences. To address this gap and to support destination managers, this study developed a scale that conceptualizes destination attributes associated with negatively memorable tourism experiences. Employing a multi-study method, this study identified a six-dimensional construct that influences negatively memorable tourism experiences. Multiple data supported the dimensional structure of this scale and confirmed its reliability, construct validity, discriminant, and predictive validity. Theoretical and managerial implications drawn from this study are discussed in detail.
2. Kim, J. H., Badu-Baiden, F., Kim, S.S., Koseoglu, M.A., & Baah, N. (2024). Evolution of the memorable tourism experience and future research prospects. Journal of Travel Research, 63(6), 1315-1334. https://doi.org/10.1177/00472875231206545
摘要： 由于其重要性，过去十年间关于难忘旅游体验的研究迅速增加。然而，很少有综合性研究追踪这一重要研究领域的知识创造与传播。为弥补此空白，本研究分析了来自八种旅游期刊的104篇专注于难忘旅游体验的文章。本研究应用了多种方法，包括流行研究主题与关键词的趋势分析、文献计量分析和内容分析，并提出了未来研究建议。在诸多有意义的结果中，本研究识别出三个研究流派：体验经济、难忘旅游体验的法则网络分析，以及被记忆的体验分析。内容分析还产生了额外的发现，并提出了九个未来的研究议程。因此，通过增进对顾客难忘旅游体验的理解，我们的发现不仅为未来研究开辟了路径，也对业界具有启示意义。
Abstract: Because of their significance, research on memorable tourism experiences (MTEs) has rapidly increased in the last decade. However, few comprehensive studies have traced knowledge creation and dissemination in this important research area. To address this gap, 104 articles focused on MTEs from eight tourism journals were analyzed. This study applied multiple approaches, including a trend analysis of prevailing research themes and keywords, bibliometric analysis, and content analysis, generating suggestions for future research. Among the meaningful results, this study identified three research streams: the experience economy, the nomological network analysis of MTEs, and remembered experience analysis. Additional findings from a content analysis, and nine future research agendas were produced. Thus, by improving the understanding of customers’ MTEs, our findings not only open paths for future research but also have implications for industry.
3. Sun, D., Wong, I.A., Huang, G.I., Kim, J. H., & Liu, T. (2024). From savoring past trips to craving future journeys: The role of destination cultural capital and enjoyable reminiscence. Journal of Travel Research, 63(8), 1913-1932. https://doi.org/10.1177/00472875231206546
摘要：什么是目的地文化资本？它在旅游中扮演什么角色？本研究基于文化资本理论和心理时间旅行视角，通过检验感知目的地文化资本、记忆印象、品牌挚爱、愉快怀旧和重游意愿之间的中介关系来探讨这些问题。研究进一步借鉴了"破碎假设理论"，以强调新冠疫情担忧和生活意义的边界条件。通过三项实证研究，本探究提供了一个机制，解释在新常态下，对过往旅行记忆的怀旧如何能激发对未来旅程的兴趣。本研究拓宽了文化资本在旅游研究中的范围，并通过一个认知-情感调节的双重过程识别了其在游客信念中的作用。它通过提供破碎假设与文化资本视角的理论综合——将心理时间与实体旅行联系起来——丰富了现有文献。
Abstract: What is destination cultural capital, and what is its role in tourism? The present inquiry addressed these questions by examining a mediated relationship among perceived destination cultural capital, impression in memory, brand love, enjoyable reminiscence, and revisit intention based on cultural capital theory and mental time travel perspective. It further draws on shattered assumptions theory to underscore the boundary conditions of COVID-19 worries and meaning in life. By undertaking three empirical studies, this investigation offers a mechanism that explains how reminiscences of past travel memories could galvanize interest in future voyages during the new normal. This inquiry broadens the scope of cultural capital in tourism scholarship and identifies its role in tourists’ beliefs through a cognitive–affective moderated dyadic process. It enriches the literature by providing a theoretical synthesis of the shattered assumptions and cultural capital perspectives, one that links mental time and corporeal travel.
4. Kim, J. H., Kim, S.S., & Wang, L. (2025). The role of sensory stimuli in delivering memorable dining experiences. International Journal of Contemporary Hospitality Management, 37(3), 825-852. https://doi.org/10.1108/IJCHM-05-2024-0696
摘要：
目的：在人们对健康日益关注的背景下，提供健康益处的营养药品餐厅已在市场上出现。然而，顾客在这些餐厅的体验却鲜为人知。本研究聚焦于感官体验，并检验了其促成难忘用餐体验的内在机制。基于认知评价理论，本研究开发了一个难忘用餐体验模型，将感官刺激、意义感、新颖性、情感和行为意向联系起来。
设计/方法论/方法 – 研究数据收集自880名曾在中药餐厅用餐的中国顾客，并采用偏最小二乘结构方程模型进行分析。
发现：结果显示，感官刺激通过意义感、新颖性和情感促成难忘用餐体验。此外，难忘用餐体验增强了传播积极口碑和重游的行为意向。另外，顾客的性别调节了感官刺激对意义感和新颖性的影响。
实践意义：本研究的结果可用于识别重要的感官刺激及其在中药餐厅中传递难忘用餐体验的作用。因此，本研究的发现有助于更好地理解如何有效管理感官刺激，以激发餐厅顾客的难忘体验。
原创性/价值：本研究检验了感官刺激对中国顾客难忘用餐体验的影响。
Abstract:
Purpose – In the context of increasing concerns about health, nutraceutical restaurants that provide health benefits have emerged in the marketplace. However, customer experiences at these restaurants are poorly understood. This study focused on sensory experiences and examined the underlying mechanism by which they contribute to memorable dining experiences. Grounded in cognitive appraisal theory, this study developed a memorable dining experience model that links sensory stimuli, meaningfulness, novelty, emotions, and behavioral intentions.
Design/methodology/approach – Data were collected from 880 Chinese customers who dined at traditional Chinese medicine restaurants and were analyzed via partial least squares structural equation modeling.
Findings – The results revealed that sensory stimuli contributed to memorable dining experiences through meaningfulness, novelty, and emotions. Furthermore, memorable dining experiences increased behavioral intentions to spread positive word-of-mouth and revisit intentions. Additionally, customers’ gender moderated the effects of sensory stimuli on meaningfulness and novelty.
Practical implications – The findings of this study can be used to identify important sensory stimuli and their roles in delivering memorable dining experiences in traditional Chinese medicine restaurants. Therefore, this study’s findings contribute to an improved understanding of how to efficiently manage sensory stimuli to stimulate memorable experiences for restaurant patrons.
Originality/value – This study tests the influence of sensory stimuli on the memorable dining experiences of customers in China.
学术服务Service
Kim博士现任《Journal of Tourism, Heritage, and Services Marketing》（Scopus索引）副主编，并担任多个SSCI期刊的编委，包括《Asia Pacific Journal of Marketing and Logistics》、《Leisure Studies》和《Sustainability》。截至目前，他已担任十三名博士和硕士研究生的主要导师。
Dr. Kim currently serves as Associate Editor of the Journal of Tourism, Heritage, and Services Marketing (Scopus-indexed) and sits on the editorial boards of several SSCI journals, including the Asia Pacific Journal of Marketing and Logistics, Leisure Studies, and Sustainability. To date, he has served as the major advisor for thirteen doctoral and master’s students.
